Tips & Toes Nail Salon Policies

At our Nail Salon, we thrive on providing each and every client who walks through the doors the best possible service we can offer. That’s why we have some basic policies in place to ensure everyone enjoys their Tips & Toes Nail Salon experience. They’re not rules, they’re just some general things to keep in mind to make sure your experience with us goes as smoothly as possible.

*Running Late:

As we do understand things happen, our policy is that we hold reservations for 10 minutes pass the schedule time. If no prior notice has been given of late arrival, we reserve the right to cancel your appointment.

* Slippery Floors:

As we strive to maintain a clean and dry environment for the safely of your clients and staff, we highly advice to walk carefully around the nail salon. specially after you gotten a pedicure, as our disposable sandals are not slip resistant. You may bring your own sandals if you like, we would be more than happy to use them to make you feel more comfortable.

*Pet Policy:

We have a no pet policy, even though our 4-legged friends are very much part of our life and enrich us much more. We ask that they stay at home. Service animals are more than welcome; please make sure you have proper documentation upon request.

Tips & Toes Nail Salon – Cancellation & No-Show Policy:

By booking an appointment with Tips & Toes Nail Salon, you acknowledge and agree to the following:

We require at least 24 hours’ notice to cancel or reschedule an appointment.
Appointments canceled or rescheduled less than 24 hours before the scheduled time will be charged 50% of the service price.
A 10-minute grace period is allowed for late arrivals.
Arrivals more than 10 minutes late may be considered a no-show, may result in a shortened service, or may need to be rescheduled.
No-shows (failure to arrive within the grace period without notice) will be charged 100% of the service price.
All applicable fees will be charged to the card on file.

This policy helps protect our technicians’ time and ensures fair availability for all clients.

This Privacy Policy describes how Tips & Toes Nail Salon collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us. We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.

We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. Message frequency may vary. Message & data rates may apply. You may opt out of receiving any, or all, of these communications from us by contacting us, or by responding STOP or UNSUBSCRIBE to any SMS message we send.

Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.

Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries.

Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.

Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.

3. Sharing Your Information

We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:

Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.

Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.

Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.

4. Your Choices and Rights

You have the following rights regarding your information:

Access: You can request access to the personal information we hold about you.

Rectification: You can request corrections to inaccuracies in your personal information.

Deletion: You can request the deletion of your personal information, subject to legal obligations.

Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

5. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our corporate office at:

Tips and Toes Nail Salon

601 5th Street Landing, Unit 101

Charlottesville VA, 22902

Telephone: +1 (434) 245.0090

Email: Tipsandoes2022@gmail.com

💅 Tips & Toes Nail Salon — Loyalty Program Redemption Value

Earning Points

1 point for every $1 spent on services or retail
Points are earned after checkout (not at booking)

Redemption Value

100 points = $5 reward
That means clients earn about 5% back on what they spend

How It Works (Examples)

Spend $100 → Earn 100 points → Redeem for $5 off
Spend $200 → Earn 200 points → Redeem for $10 off

Redemption Rules

Rewards can be used toward services or retail products
Cannot be redeemed for cash or tips (gratuities)
Points must be redeemed in 100-point increments
Points expire after 12 months of inactivity
Cannot be combined with other promotions or discounts
Maximum of 200 points ($10) can be redeemed per visit
Must mention reward before checkout